Average Score (188 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.9 Average

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  • Amber J.06-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Stacie V.06-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Because they are so professional

  • Carleton C.06-13-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Jonathan Tackett was a great salesman to deal with! No hidden fees tacked on by the dealer - everything was very straightforward. Finance and admin folks were great to deal with too. They shipped the car to me and everything went as planned. Can't thank them enough!

  • Lee G.06-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Knowledgeable staff and scheduling convenience.

  • Jami W.06-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The service was great

  • Danny P.06-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I was treated like a person, not a number.

  • Jeremy P.06-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The process was quick and easy! Teddy is a great sales person and I was pleased with how kind and communicative and patient he was.

  • Cheslsea S.06-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The whole process was quick, efficient, and it was so easy working with Shannon.

  • Charles D.06-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    5 Stars. The VW team enabled me to get to my grandson's high school graduation. I arrived at 330 PM with a warning light and no appointment. The service advisor immediately worked me in, the mechanic diagnosed the problem (broken water pump), found a water pump. Now it is 400PM. Replacement is a 4 hour job and the dealership closes at 600PM. The mechanic was approved to work past closing to complete the job. The car was ready at 800PM. The dealership manager, service manager, service advisor, and mechanic are humble professionals that truly put people first. I will always buy my cars from this dealership.

  • Jimmy E.06-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025