Average Score (188 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Emebiet T.01-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    From scheduling to making the service, staff support to explain the process was excellent. The required service was provided and further recommendations were also advised. I was satisfied with the service.

  • Kristin G.01-12-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Our sales team worked hard to help us find just the right vehicle at the right price.

  • Gwendolyn Y.01-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Charles M.01-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Rebecca E.01-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Kenny Soeder made my experience seamless! He’s the best!

  • Stefanie A.01-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Mark G.01-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    My rating would have been 5 stars if not for the ability to contact someone directly to check on our vehicle. We live 45 minutes from the dealership so waiting over an hour for a call back to see if our car was ready leaves us in libo.

  • Andrea P.12-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Michelle Y.12-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Evan S.12-24-2024

    TYPE:SalesMODEL:JettaYEAR:2025