TYPE:ServiceMODEL:AtlasYEAR:2024
Average Score (188 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2024
I had been internet shopping for another vehicle and asked my son-in-law to go test drive with me. I had several vehicles in mind, no particular make or model, that I wanted to try and they were scattered around at several different dealerships in several different towns. My son-in-law obliged but strongly encouraged me to go to Long Lewis Ford in Muscle Shoals because he had bought several vehicles from them over the years and considered his favorite sales team to be among the best. As it played out, so I did. I had my little list of vehicles ready to view and was greeted warmly when I entered the dealership. At no point did I feel pressure to purchase any of the vehicles. My son-in-law had also been talking to them about purchasing my existing vehicle or using it as a trade in. I test drove 3 different suv's, all different makes/models, and was able to eliminate one of them from consideration. But I needed to sleep on the decision so we made an appointment to go back the next day. We were late for our appointment due to my son-in-law's work schedule but the staff at the dealership didn't show any annoyance when we finally arrived. I took another thorough inventory of the vehicles on site and at their other location in Florence, deciding that I still had my top 2 contenders on my list. So I test drove them again. The dealership gave me a very generous and fair value for my trade in which allowed me to purchase a new vehicle instead of a used one. So I made my decision and the rest is history.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:SalesMODEL:Golf GTIYEAR:2024
Teddy was awesome and able to answer or find answers to our questions.
TYPE:ServiceMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2018
Professional, friendly staff.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:ServiceMODEL:BeetleYEAR:2018
Dania is very professional and listens. She is very knowledgeable and informative. Your Muscle Shoal's office could take some lessons. Never got a correspondence about my critique of them.
TYPE:ServiceMODEL:JettaYEAR:2024